City of Elgin issued the following announcement on May 2.
Even though City Hall is physically closed to the public, staff remains available and committed to ensure you can get a building permit, submit plans, request building inspections, or ask any other questions related to planning, zoning, building and historic preservation.
Either call 311 or email permits@cityofelgin.org. This email inbox is monitored in real time during regular business hours (Monday-Friday 8 a.m. to 5 p.m.) Please provide your telephone number and email address, and be as descriptive as possible with your request so we can respond as quickly as possible.
Original source can be found here.
Source: City of Elgin